Shipping policy

Shipping Policy

Last updated: October 8, 2026

Thank you for shopping with us. We ship orders internationally and work to get your order delivered as quickly and safely as possible.

Order Processing

Orders are typically processed and prepared for shipment within 5 business days after the order is placed.

Processing time includes order verification, product preparation, quality inspection, packaging, and fulfillment.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please note that weekends and public holidays may not be included in processing times.

Shipping & Delivery Times

After your order has been processed and shipped, the estimated transit time is approximately 9 business days.

Therefore, the estimated total time from placing your order to delivery is approximately:

5 business days for processing + 9 business days for shipping = approximately 14 business days.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination country, carrier, customs processing, weather, public holidays, and other circumstances outside our reasonable control.

International Shipping

We offer international shipping to destinations available at checkout.

Shipping availability may vary depending on the destination country and current carrier restrictions.

Some countries or regions may have additional requirements, restrictions, or customs procedures that can affect delivery times.

Tracking Information

Once your order has been shipped, you will receive a tracking number when tracking is available for your shipping service.

Please allow some time for the tracking information to become active after the package has been handed over to the carrier.

If your tracking information has not updated for an extended period, please contact us at:

forproductsz999@gmail.com

and include your order number.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer.

Customs charges are determined by the destination country's authorities and are outside of our control.

Customs processing may also cause additional delivery delays.

For international shipments, accurate customs information may be required, including the product description, value, country of origin, weight, and applicable HS code.

Delays

While we do our best to meet the estimated delivery timeframe, delays can occasionally occur due to circumstances beyond our control, including:

  • Customs inspections or clearance

  • Carrier delays

  • Severe weather

  • Public holidays

  • Incorrect or incomplete delivery information

  • Address-related issues

  • Transportation disruptions

  • Government restrictions or other unforeseen events

If a significant delay occurs, please contact us at forproductsz999@gmail.com and we will do our best to assist you.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us at forproductsz999@gmail.com as soon as possible.

For damaged products, please provide your order number and clear photos or video showing the damage so that we can investigate the issue and determine the appropriate solution.

If a package is confirmed as lost while being shipped through a carrier selected by us, we will work with the carrier to investigate the shipment and, where appropriate and required by applicable law, provide a replacement or refund.

Delivery Estimates and Consumer Rights

The delivery times stated in this policy are estimates and may vary depending on the destination and circumstances affecting transportation or customs.

Nothing in this Shipping Policy limits any mandatory consumer rights that apply to your purchase under the laws of your country or region.

For example, certain jurisdictions may provide consumers with specific rights regarding delivery times, cancellations, refunds, or delayed orders. We will comply with applicable mandatory consumer protection requirements.

Contact Us

If you have any questions about your order or shipping, please contact us at:

forproductsz999@gmail.com

Please include your order number whenever possible so we can assist you more efficiently.